DE-CIX Rufbereitschaft

Delivered by Citrix ❘ Commercial

DE-CIX Rufbereitschaft is a software developed by Delivered by Citrix. This software is designed to provide reliable and efficient on-call support services for DE-CIX customers.

Overview

DE-CIX Rufbereitschaft is a Commercial software in the category Business developed by Delivered by Citrix.

The latest version of DE-CIX Rufbereitschaft is currently unknown. It was initially added to our database on 06/22/2018.

DE-CIX Rufbereitschaft runs on the following operating systems: Windows.

DE-CIX Rufbereitschaft has not been rated by our users yet.

Pros

High performance and reliability as a data center interconnection service.
Global presence with many interconnection points, enhancing connectivity options.
Robust security features to protect data during transit.
Low latency connections, ideal for applications requiring real-time data exchange.
Scalable solutions to accommodate growing business needs.
Flexible integration with a variety of cloud services and networks.

Cons

May require specialized knowledge or training to fully utilize its features.
Potentially high costs associated with premium services or large-scale deployments.
Dependency on an internet connection; outages can affect accessibility.
Limited support for small businesses or startups due to pricing structures.
Service availability may vary based on geographical location.

FAQ

What is DE-CIX Rufbereitschaft?

DE-CIX Rufbereitschaft is a service provided by Delivered by Citrix that ensures 24/7 availability of DE-CIX services and support.

What does the DE-CIX Rufbereitschaft service include?

The DE-CIX Rufbereitschaft service includes round-the-clock technical support, rapid response times for issue resolution, and proactive monitoring of DE-CIX services.

How does DE-CIX Rufbereitschaft benefit customers?

DE-CIX Rufbereitschaft benefits customers by ensuring continuous uptime of their internet services, quick resolution of any technical issues, and peace of mind through 24/7 support availability.

Is DE-CIX Rufbereitschaft available to all customers of Delivered by Citrix?

Yes, DE-CIX Rufbereitschaft is available to all customers of Delivered by Citrix who subscribe to DE-CIX services.

Can customers customize the level of support provided by DE-CIX Rufbereitschaft?

Yes, customers can customize the level of support provided by DE-CIX Rufbereitschaft based on their specific needs and preferences.

How can customers reach the support team for DE-CIX Rufbereitschaft?

Customers can reach the support team for DE-CIX Rufbereitschaft through a dedicated hotline, email support, or via the customer portal.

Does DE-CIX Rufbereitschaft have any service level agreements (SLAs) in place?

Yes, DE-CIX Rufbereitschaft comes with predefined SLAs that outline the response times and resolution targets for different types of incidents.

Is there an additional cost for subscribing to DE-CIX Rufbereitschaft?

Yes, there may be an additional cost associated with subscribing to DE-CIX Rufbereitschaft, depending on the level of support chosen by the customer.

Are there different tiers or plans available for DE-CIX Rufbereitschaft?

Yes, customers can choose from different tiers or plans for DE-CIX Rufbereitschaft based on factors such as response times, coverage hours, and additional services offered.

How quickly can the support team respond to issues under DE-CIX Rufbereitschaft?

The support team under DE-CIX Rufbereitschaft aims to respond to and start working on reported issues within a specified timeframe as per the SLA agreed upon with the customer.

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