DE-CIX Rufbereitschaft is a software developed by Delivered by Citrix. This software is designed to provide reliable and efficient on-call support services for DE-CIX customers.
Overview
DE-CIX Rufbereitschaft is a Commercial software in the category Business developed by Delivered by Citrix.
The latest version of DE-CIX Rufbereitschaft is currently unknown. It was initially added to our database on 06/22/2018.
DE-CIX Rufbereitschaft runs on the following operating systems: Windows.
DE-CIX Rufbereitschaft has not been rated by our users yet.
Pros
- High performance and reliability as a data center interconnection service.
- Global presence with many interconnection points, enhancing connectivity options.
- Robust security features to protect data during transit.
- Low latency connections, ideal for applications requiring real-time data exchange.
- Scalable solutions to accommodate growing business needs.
- Flexible integration with a variety of cloud services and networks.
Cons
- May require specialized knowledge or training to fully utilize its features.
- Potentially high costs associated with premium services or large-scale deployments.
- Dependency on an internet connection; outages can affect accessibility.
- Limited support for small businesses or startups due to pricing structures.
- Service availability may vary based on geographical location.
FAQ
What is DE-CIX Rufbereitschaft?
DE-CIX Rufbereitschaft is a service provided by Delivered by Citrix that ensures 24/7 availability of DE-CIX services and support.
What does the DE-CIX Rufbereitschaft service include?
The DE-CIX Rufbereitschaft service includes round-the-clock technical support, rapid response times for issue resolution, and proactive monitoring of DE-CIX services.
How does DE-CIX Rufbereitschaft benefit customers?
DE-CIX Rufbereitschaft benefits customers by ensuring continuous uptime of their internet services, quick resolution of any technical issues, and peace of mind through 24/7 support availability.
Is DE-CIX Rufbereitschaft available to all customers of Delivered by Citrix?
Yes, DE-CIX Rufbereitschaft is available to all customers of Delivered by Citrix who subscribe to DE-CIX services.
Can customers customize the level of support provided by DE-CIX Rufbereitschaft?
Yes, customers can customize the level of support provided by DE-CIX Rufbereitschaft based on their specific needs and preferences.
How can customers reach the support team for DE-CIX Rufbereitschaft?
Customers can reach the support team for DE-CIX Rufbereitschaft through a dedicated hotline, email support, or via the customer portal.
Does DE-CIX Rufbereitschaft have any service level agreements (SLAs) in place?
Yes, DE-CIX Rufbereitschaft comes with predefined SLAs that outline the response times and resolution targets for different types of incidents.
Is there an additional cost for subscribing to DE-CIX Rufbereitschaft?
Yes, there may be an additional cost associated with subscribing to DE-CIX Rufbereitschaft, depending on the level of support chosen by the customer.
Are there different tiers or plans available for DE-CIX Rufbereitschaft?
Yes, customers can choose from different tiers or plans for DE-CIX Rufbereitschaft based on factors such as response times, coverage hours, and additional services offered.
How quickly can the support team respond to issues under DE-CIX Rufbereitschaft?
The support team under DE-CIX Rufbereitschaft aims to respond to and start working on reported issues within a specified timeframe as per the SLA agreed upon with the customer.
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